Hope & Strength Coaching

Terms & Conditions

The terms that apply when you use this website and enquire about coaching.

Last updated: 14 August 2026

Draft for review — not yet legally binding. This document is a starting point written to be edited. It has not been reviewed by an attorney. Before publishing, have a licensed attorney in your state review it — particularly the sections on health information, scope of practice, cancellation and refunds, and limitation of liability. Anything in [square brackets] needs a real value filled in.

Acceptance of these terms

These Terms & Conditions govern your use of the Hope & Strength Coaching website and any enquiry you submit through it. By using this website you agree to these terms. If you do not agree, please do not use the site.

Coaching services themselves are governed by the Coaching Agreement, which you will receive and sign before coaching begins. Where the two documents differ regarding coaching services, the Coaching Agreement controls.

What we offer

Hope & Strength Coaching provides education, encouragement, accountability, and practical wellness support for people navigating cancer, survivorship and caregiving. Services may include complimentary consultations, one-to-one coaching sessions, workbooks, reflection tools, trackers, and resource recommendations.

Coaching is not medical or mental health care

Coaching does not diagnose or treat any condition. Vineca Allen-Hodge is a licensed Radiation Therapist, but she does not act in a clinical or licensed capacity when providing coaching. Coaching does not diagnose or treat medical or mental health conditions, prescribe or adjust medication, interpret test results, alter any treatment plan, or replace care from your oncologist, physician, dietitian, therapist or other licensed professional.

Always consult your medical team before making changes to your care, medication, diet or exercise. In an emergency, call 911 or your local emergency service.

Full details are in the Medical & Coaching Disclaimer.

Eligibility

You must be at least 18 years old to use this website and to receive coaching services.

Consultations, booking and fit

The complimentary consultation is a private conversation of approximately 30–45 minutes with no obligation on either side. Its purpose is to understand what you are looking for and to decide together whether coaching is an appropriate fit.

Submitting an enquiry does not create a coaching relationship. A coaching relationship begins only when a Coaching Agreement is signed and any required payment is made.

We may decline to begin or continue coaching where your needs fall outside the scope of coaching, where a licensed professional would be more appropriate, or where continuing would not be safe or suitable. In that case we will say so and, where we can, suggest other directions.

Fees, payment and refunds

Current fees for each coaching journey are provided during or after the consultation and are confirmed in the Coaching Agreement. [ADD PRICING, PAYMENT SCHEDULE AND ACCEPTED PAYMENT METHODS, OR STATE THAT FEES ARE QUOTED INDIVIDUALLY.]

Payment is due [ADD TIMING — e.g. in full before the first session, or per an agreed instalment plan].
Package sessions are valid for [ADD PERIOD] from the date of purchase.
[ADD REFUND POLICY. Be specific about whether unused sessions are refundable, partially refundable, or non-refundable, and any cooling-off period.]

[REFUND AND CANCELLATION TERMS ARE A COMMON SOURCE OF DISPUTE. HAVE COUNSEL REVIEW THIS SECTION AND CONFIRM IT COMPLIES WITH CALIFORNIA CONSUMER PROTECTION RULES, INCLUDING ANY REQUIREMENTS FOR CONTRACTS SOLD REMOTELY.]

Cancellation and rescheduling

Please give at least [ADD NOTICE PERIOD, e.g. 24 hours] notice to reschedule a session.
Sessions cancelled with less notice, or missed without notice, may be counted as used. [CONFIRM.]
If you are unwell, in hospital, or dealing with a treatment complication, contact us — we will work with you. [CONFIRM HOW MUCH FLEXIBILITY TO COMMIT TO IN WRITING.]
If Vineca must cancel, the session will be rescheduled at no cost to you.

Your responsibilities

Provide accurate information and let us know if your circumstances change.
Continue to work with your medical team and follow their guidance.
Make your own decisions. You remain responsible for your choices and actions.
Seek urgent help from your healthcare team or emergency services when needed — coaching is not a crisis service.

Intellectual property

All content on this website and in coaching materials — including text, workbooks, reflection pages, trackers, graphics, logos and the Hope & Strength Coaching name and marks — is owned by Hope & Strength Coaching or its licensors and is protected by copyright and trademark law.

Materials provided to you as a client are for your personal use. You may not copy, resell, distribute, or publish them, or use them to deliver services to others, without written permission.

Acceptable use of this website

You agree not to use this website to break the law, to interfere with its operation or security, to attempt unauthorised access, to scrape or harvest data, or to submit content that is unlawful, abusive or infringing.

Third-party links and tools

This website may link to third-party sites and may use third-party tools for scheduling, video calls, email and payments. We do not control those services and are not responsible for their content, practices or availability. Their terms and privacy policies apply to your use of them.

Disclaimer of warranties

This website and our services are provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the website will be uninterrupted or error free, or that any particular result will be achieved through coaching. Outcomes depend on many factors, including your own circumstances and participation. Any examples, testimonials or stories shared are individual experiences and are not a promise of similar results.

Limitation of liability

To the fullest extent permitted by law, Hope & Strength Coaching and Vineca Allen-Hodge will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, arising out of or relating to your use of this website or our services.

To the fullest extent permitted by law, our total liability for any claim relating to the services will not exceed the amount you paid us for the services giving rise to the claim in the [ADD PERIOD, e.g. twelve months] before the claim arose.

[LIMITATION OF LIABILITY CLAUSES ARE NOT ENFORCEABLE IN ALL CIRCUMSTANCES AND SOME STATES RESTRICT THEM. THIS SECTION IN PARTICULAR MUST BE REVIEWED BY AN ATTORNEY.]

Indemnification

You agree to indemnify and hold harmless Hope & Strength Coaching and Vineca Allen-Hodge from claims, losses and expenses (including reasonable legal fees) arising from your breach of these terms or your misuse of the website or services.

Termination

We may suspend or end access to the website, or decline to continue coaching, at any time where these terms or the Coaching Agreement are breached, or where continuing would not be appropriate. You may stop using the website at any time; ending a coaching engagement is covered by the Coaching Agreement.

Governing law and disputes

These terms are governed by the laws of the State of California, without regard to conflict of law principles. Any dispute will be brought in the state or federal courts located in [ADD COUNTY] County, California, and you consent to that jurisdiction.

[DECIDE WITH COUNSEL WHETHER TO ADD AN ARBITRATION CLAUSE, A MEDIATION-FIRST REQUIREMENT, OR A CLASS ACTION WAIVER.]

Contact

Email: info@hopestrengthcoaching.com
Phone: 619-818-9232
Mail: [ADD BUSINESS MAILING ADDRESS]

Still have questions?

The complimentary consultation is a private conversation with no obligation.

Schedule a Free Consultation Call or Text 619-818-9232